privacy
Policy
Effective Date: March 1, 2025
Manifest Legal Tech, Inc. ("Company," "we," "us," or "our") is a technology company that provides administrative marketing and back office support services to law firms and other clients. We are committed to protecting the privacy and confidentiality of the personal information we collect and process in the course of our business operations.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.manifestos.com engage our services, or interact with us in any other capacity. Please read this policy carefully. If you disagree with its terms, please discontinue use of our services.
We collect several categories of personal information depending on your relationship with us:
2.1 Client and Contact Information
When law firms or individuals engage the services of our firm, we may collect:
Full name, job title, and firm or organization name
Business and personal email addresses
Phone numbers (office, mobile, direct)
Mailing and billing addresses
Professional credentials or bar identification numbers where relevant
2.2 Payment and Billing Data
To process payments for our services, we collect:
Credit or debit card numbers and expiration dates
Bank account or ACH payment information
Billing name and address
Transaction history and invoicing records
Payment card data is processed through PCI-DSS compliant third-party payment processors. We do not store full payment card numbers on our own systems.
2.3 Legal Case and Matter Data
In providing back office and administrative support to law firms, we may have access to or process information related to legal matters, including:
Client names, contact details, and matter identifiers
Case or matter descriptions and status updates
Court dates, deadlines, and docket information
Opposing party names and counsel information
Documents and correspondence related to legal matters
We acknowledge that legal matter data is often highly sensitive and may be subject to attorney-client privilege, work product protections, and applicable Rules of Professional Conduct. We handle all such data in strict confidence and only as directed by the law firms we support. Law firms retain responsibility for ensuring that their sharing of client data with us is consistent with their professional obligations.
2.4 Website Analytics and Cookies
When you visit our website, we automatically collect certain technical information, including:
IP address and approximate geographic location
Browser type, version, and operating system
Pages visited, time spent on pages, and navigation paths
Referring URLs and search terms used to reach our site
Device identifiers and screen resolution
We use cookies, web beacons, and similar tracking technologies to collect this information. You can control cookie preferences through your browser settings, though disabling certain cookies may affect website functionality. We use the following types of cookies:
Strictly Necessary Cookies: Required for the website to function and cannot be turned off.
Analytics Cookies: Help us understand how visitors interact with the website (e.g., Google Analytics).
Functional Cookies: Remember your preferences to improve your experience.
Marketing Cookies: Used to deliver relevant advertisements or track campaign performance.
See our cookie policy for more information.
We use the personal information we collect for the following purposes:
3.1 Service Delivery
Providing, operating, and improving our administrative, marketing, and back office support services
Managing client accounts, billing, and contractual relationships
Processing and completing payment transactions
Communicating with you about your account, services, and requests
3.2 Business Operations
Maintaining internal records and ensuring data accuracy
Monitoring service performance and ensuring quality standards
Conducting internal audits, compliance reviews, and risk assessments
Training and supervising our personnel who access client data
3.3 Legal and Compliance Obligations
Complying with applicable federal and state laws and regulations
Responding to lawful requests from government authorities or courts
Enforcing our contracts and Terms of Service
Protecting the rights, property, and safety of our company, clients, and others
3.4 Marketing and Communications
Sending promotional communications about our services (with your consent or as permitted by law)
Conducting surveys, feedback requests, and market research
Analyzing website traffic and campaign performance to improve our marketing
You may opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
We do not sell your personal information. We may share your information in the following limited circumstances:
4.1 Third-Party Service Providers and Subprocessors
We engage third-party vendors and subprocessors who assist us in operating our business and delivering our services. These may include:
Cloud hosting and infrastructure providers
Payment processors and billing platforms
Customer relationship management (CRM) software vendors
Email service providers and marketing automation platforms
Analytics and website performance tools
Legal practice management and document management software providers
Cybersecurity and data protection service providers
We require all subprocessors to enter into written agreements that obligate them to protect personal data with at least the same level of protection we provide, and to use the data only for the purposes for which it was disclosed. A list of our current subprocessors is available upon written request.
4.2 Law Firm Clients
When we process personal data on behalf of a law firm as part of our support services, the law firm is the data controller and we act as a service provider or data processor. We process such data only on the documented instructions of the law firm client.
4.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid legal process, such as a subpoena, court order, or government investigation. We will, where permitted, notify affected clients of such requests before disclosing their information.
4.4 Business Transfers
In the event of a merger, acquisition, asset sale, reorganization, or similar corporate transaction, your personal information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.
4.5 Protection of Rights
We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, violations of our agreements, or situations involving threats to safety.
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Key retention considerations include:
Client contact and billing data is generally retained for the duration of the client relationship and for seven (7) years thereafter for tax, accounting, and legal compliance purposes.
Legal matter data is retained in accordance with our contractual obligations to law firm clients and applicable professional records retention requirements.
Website analytics data is typically retained for twenty-six (26) months.
Marketing communication preferences and opt-out records are retained indefinitely to honor your choices.
When personal data is no longer required, we securely destroy or anonymize it in accordance with our data disposal procedures.
We implement and maintain reasonable and appropriate administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction. Our security measures include:
Encryption of data in transit (TLS/SSL) and at rest
Role-based access controls and least-privilege principles
Multi-factor authentication for systems containing sensitive data
Regular security assessments, vulnerability scans, and penetration testing
Employee training on data privacy and security practices
Vendor security assessments for subprocessors handling sensitive data
Incident response procedures for addressing data security events
No method of data transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach that is likely to affect your rights or interests, we will notify you as required by applicable law.
Depending on your state of residence, you may have certain rights regarding your personal information. Many U.S. states have enacted consumer privacy laws, and we are committed to honoring these rights where applicable:
7.1 Rights That May Apply to You
Right to Know: Request information about the categories and specific pieces of personal information we have collected about you.
Right to Access: Obtain a copy of the personal information we hold about you.
Right to Correction: Request that we correct inaccurate personal information.
Right to Deletion: Request deletion of your personal information, subject to certain legal exceptions.
Right to Opt Out of Sale/Sharing: We do not sell personal information. If this changes, you will have the right to opt out.
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
7.2 How to Submit a Request
To exercise any of the rights listed above, please submit a request by:
Email: privacy@manifestos.com
Mail: 333 Park Ave S, unit 3BC, New York NY 10010
We will verify your identity before processing your request and respond within the timeframe required by applicable law (generally 45 days, with an extension of up to 45 additional days where reasonably necessary). We may request additional information to verify your identity. There is no fee for making a request unless it is manifestly unfounded or excessive.
7.3 Authorized Agents
You may designate an authorized agent to submit privacy requests on your behalf. We will require written proof of the agent's authorization and may verify your identity directly.
As a provider of support services to law firms, we recognize the unique sensitivity of information related to legal matters and client representations. In handling such data, we commit to the following:
We process legal matter data solely on the instructions of the law firm client and only to the extent necessary to provide agreed-upon services.
We do not use legal matter data for any purpose other than providing our services to the instructing law firm.
We do not disclose legal matter data to any third party except as directed by the law firm or as required by law, and we will inform the law firm of any such legal requirement before disclosure where permitted.
We maintain confidentiality obligations with all personnel who access legal matter data.
Upon termination of a service engagement, we will return or securely destroy legal matter data as directed by the law firm client.
Law firms engaging our services are responsible for ensuring their use of our services complies with the Arizona Rules of Professional Conduct, including rules on confidentiality and supervision of non-lawyer assistants.
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have inadvertently collected personal information from a child under 18, we will promptly delete it. If you believe we may have collected information from a minor, please contact us immediately.
Our website may contain links to third-party websites, tools, or services that are not owned or controlled by us. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices of third-party sites and encourage you to review the privacy policies of any site you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
Update the Effective Date at the top of this policy
Post the revised policy on our website
Provide notice via email or prominent website notice for significant changes
Your continued use of our website or services after the effective date of an updated policy constitutes your acceptance of the revised terms. We encourage you to review this policy periodically.
If you have questions, concerns, or complaints regarding this Privacy Policy or our data practices, or if you wish to exercise your privacy rights, please contact us:
Manifest Legal Tech, Inc.
Attn: Privacy Officer
Email:legal@manifestos.com
We take all privacy inquiries seriously and aim to respond to all requests within 10 business days. If you are not satisfied with our response, you may have the right to lodge a complaint with the applicable state privacy regulator.
